Effective Date: 01/01/2026
Website: www.smudgetallow.com.au

Welcome! These Terms & Conditions (“Terms”) govern your use of Smudge Tallow’s website, products, and services. By purchasing or using our products, you agree to these Terms.

Smudge Tallow is a small Australian business creating natural skincare products made from pasture-raised lamb tallow. Our products are handcrafted on our farm near Brocklesby, NSW.

• All orders are subject to availability. We strive to keep our website up-to-date, but occasionally products may be unavailable.
• Prices are displayed in AUD and include GST where applicable.
• Payment must be completed at the time of order via the available payment methods.

• We ship within Australia and, where available, internationally. Shipping costs and estimated delivery times are calculated at checkout.
• While we make every effort to ensure timely delivery, Smudge Tallow is not liable for delays caused by carriers, customs, or other external factors.
• Please check your shipping address carefully. We are not responsible for lost or misdirected parcels due to incorrect addresses.

• Smudge Tallow products are natural and handcrafted. Ingredients may vary slightly between batches.
• Our tallow is made from pasture-raised lamb and may be used on sensitive skin, but we recommend patch testing first.
• All product descriptions, images, and claims are intended for informational purposes and do not replace medical advice.

• Please review ingredient lists before use, especially if you have allergies or sensitive skin.
• Discontinue use immediately if irritation occurs.
• Products are not intended to diagnose, treat, cure, or prevent any medical condition.

• Due to the nature of skincare products, we do not accept returns for opened or used items, unless there is a manufacturing fault.
• If your order arrives damaged, incorrect, or faulty, please contact us within 7 days of receipt at admin@smudgetallow.com.au
• Refunds or replacements will be issued at our discretion.

• All content on our website, including text, images, logos, and product descriptions, is owned by Smudge Tallow and protected by copyright law.
• You may not copy, reproduce, or use any content without written permission.

• Smudge Tallow takes care to produce high-quality skincare, but we cannot guarantee results as everyone’s skin is different.
• To the fullest extent permitted by law, Smudge Tallow is not liable for any loss, damage, or injury arising from use of our products.
• By purchasing our products, you acknowledge and accept this limitation.

• We respect your privacy. Personal information collected during purchases will only be used to process orders, provide customer service, and send updates if you opt-in.
• For full details, please see our Privacy Policy.

• These Terms are governed by the laws of New South Wales, Australia.
• Any disputes arising from these Terms or the use of our products will be subject to the jurisdiction of NSW courts.

• Smudge Tallow reserves the right to update or change these Terms at any time.
• Any changes will be effective immediately upon posting to our website. Please review regularly to stay informed.

If you have questions about these Terms, please get in touch:
Email: admin@smudgetallow.com.au
Address: 580 Brocklesby- Balldale Rd, Brocklesby, NSW

This Terms & Conditions covers:

• Orders & payments
• Shipping & delivery
• Returns & refunds
• Safety & product use
• Liability limits
• Intellectual property
• Privacy & law